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deliverability
December 2024

Why do my emails go to spam?

Emails go to spam when missing SPF, DKIM, or DMARC authentication, or when sent from blacklisted servers.

Detailed Answer

Emails land in spam folders due to missing email authentication (SPF, DKIM, DMARC), poor sender reputation, blacklisted IP addresses, spam-like content patterns, or low engagement rates.

Primary causes:

  1. Missing authentication - No SPF, DKIM, or DMARC records configured
  2. Failed authentication - SPF hardfail or DKIM signature mismatch
  3. Blacklisted servers - Mail server IP on public blocklists (Spamhaus, SURBL)
  4. Poor sender reputation - High bounce rates, spam complaints, or low engagement
  5. Content triggers - Spam keywords, excessive links, suspicious attachments
  6. Technical issues - Missing reverse DNS (PTR), invalid HELO/EHLO, rate limit violations

How to fix:

  • Configure SPF, DKIM, and DMARC records correctly
  • Monitor blacklist status and request delisting if needed
  • Maintain list hygiene (remove bounces, honor unsubscribes)
  • Avoid spam trigger words and excessive promotional content
  • Use authenticated sending domains with proper PTR records
  • Warm up new IP addresses gradually

Use IntoDNS.ai to check your current email authentication status and get actionable recommendations.

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